Privacy Policy
Last updated November 3, 2026
ByteWave Software (“ByteWave”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through bytewave.ph, how we use it, and the choices you have. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
1. Information we collect
We collect only what we need to respond to you and to run our website:
- Information you give us, such as your name, email address, company, and message when you use our contact form or email us.
- Technical information, such as IP address, browser type, and pages visited, collected automatically for security and performance.
- Information about your use of our services if you become a customer, as described in your service agreement.
2. How we use information
- To respond to inquiries and provide demos or quotes.
- To deliver, maintain, and improve our services.
- To keep our website and services secure and prevent abuse.
- To comply with legal obligations.
We do not sell your personal information.
3. Legal basis
We process personal data based on your consent, the performance of a contract with you, our legitimate interests in operating and securing our business, and compliance with legal obligations, as permitted under the Data Privacy Act.
4. Sharing
We share information only with trusted service providers who help us operate — for example, hosting and email providers — under appropriate confidentiality and data-protection terms, or when required by law.
5. Retention
We keep personal information only as long as necessary for the purposes described here, or as required by law. Inquiry records are typically retained for up to two years.
6. Security
We use organizational, physical, and technical safeguards — including encryption in transit, access controls, and monitoring — to protect personal information. No method of transmission or storage is completely secure, but we work hard to protect your data.
7. Your rights
Under the Data Privacy Act, you have the right to be informed, to access, to object, to correct, to erasure or blocking, to data portability, and to file a complaint with the National Privacy Commission. To exercise these rights, contact us using the details below.
8. Cookies
Our website uses only essential browser storage — for example, to remember your light or dark theme preference. We do not use advertising cookies.
9. Changes
We may update this policy from time to time. The “last updated” date above shows when it was last revised.
10. Contact
For privacy questions or requests, email [email protected]. ByteWave Software, Metro Manila, Philippines.